Returns

Return Policy
Last Updated: 2024

1. Returns
If you are not completely satisfied with your purchase, you may return the item(s) within 30 days of receipt for a full refund or exchange. The item must be unused, in its original packaging, and in the same condition as when you received it.

2. How to Initiate a Return
Contact Us: Please contact our customer support team at info@intellectualtoners.online to initiate a return. Provide your order number and the reason for the return.

 

Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.

3. Refunds
Once we receive and inspect your return, we will process your refund within 7-10 business days. The refund will be issued to the original payment method used during the purchase.

4. Non-Returnable Items
Certain items are non-returnable, including:
Clearance items

5. Exchanges
If you wish to exchange an item for a different size, color, or product, please contact us at [your email address]. We will assist you with the exchange process.

6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of receipt. We will arrange for a replacement or refund, including shipping costs.